We take your privacy seriously and are committed to protecting your personal information. We aim to be clear and open about our data and security practices.
Where we ask you to provide us with any information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement, and in line with the General Data Protection Regulation (GDPR) 2018.
We collect information about you when you fill in an online form to:
This information may include:
We collect material that you proactively post or contribute to our sites and any correspondence you have with us.
We also collect information on your website usage through cookies, if your browser accepts them. Some of our websites feature tracking software – this means that if you’re a logged-in user, have filled an online form or have previously clicked a link in one of our emails, we may link your website usage information (such as pages visited, IP address, browser and device used) to other information we hold about you, such as your name.
When you contact us by email we may also keep this information within our mail system to help us process your request efficiently and retain a record of your contact with us. This is securely hosted on Google cloud servers. Read more about their privacy terms.
We collect information about you to manage your account or fulfil any contract we have with you, for example publishing content that you provide.
We may use information collected from your website visits to personalise your future visits and to improve the experience we provide to our online users. For example, information like the browser and device you are using helps us to maintain usable and accessible websites for all our audiences.
We may also use information about you for security purposes, in case of improper use and abuse of our website and services – for example to block abusive IP addresses from accessing the service or impacting the experience of other users.
The forms on our website are built using a secure platform hosted in the UK, so the information you provide to us is stored here.
Images uploaded are backed up on secure Google cloud servers. Read more about their privacy terms.
If you are a registered user of our website(s), the personal data within your account(s) is stored in secure web servers based in the UK.
You are responsible for keeping your website account password(s) confidential. We ask you not to share your password with anyone for your own security.
We take great care to ensure that our websites operate at the highest security levels and that our suppliers are committed to best practice in digital security. All personal information and financial data is encrypted in transmission. However, the security of data transmission via the internet can never be 100% guaranteed, and data transmission is at your own risk.
Our cookies record things like whether you are currently logged into your website account, to ensure you’re given the right access on each page. They make sure the display settings you’ve selected before (for example, preferred language) – or the settings associated with your account permissions – are activated correctly.
We also use third-party cookies to track how our websites are used, as well as to carry out our marketing activities.
When you visit our websites, we allow a number of third parties including Mailchimp, Google, Facebook and Twitter to set cookies on your device to help us better understand who our users are and how they use our websites. This information enables us to:
For example, we use Google Analytics cookies to collect anonymous usage and visitor behaviour information – this includes:
Some of the services on our websites, such as sharing functions from Facebook or Twitter, may place cookies on your computer to enable their service to work properly or to measure usage of their service.
Our emails and websites contain cookies to tell us whether emails are opened and verify any clicks through to links within an email. We use this information to help us understand how an email campaign has performed, what types of emails and content our users find interesting, and what actions our users took, so we can improve our email campaigns in the future and make our emails more relevant to you.
Yes, when you first arrived on the website we offered you the ability to accept or disable cookies. You can change your selection to enable or disable cookies at any time by selecting the button displayed at the bottom of every page.
If you disable cookies AFTER initially accepting them, you will have to manually clear the existing cookies for third-party domains, e.g. Google, using your browser as we are unable to do this automatically. But no new cookies will be created.
Different browsers also offer different levels of control – for example you may be able to accept certain cookies and reject others, such as third party cookies.
You can delete the cookies stored on your computer at any time.
For a full list of the cookies we use and what they do, please email firstname.lastname@example.org.
If you have signed up to receive emails from us, we may send you a regular newsletter with updates about our work and the website.
You have a right to stop us from contacting you for marketing purposes at any time. All our marketing emails contain unsubscribe links. You can also contact us at any time to request a change to your marketing preferences.
We do not keep your information for longer than necessary. We keep financial information for seven years due to legal requirements, and we delete all other personal information from our customer relationship management system if we have had no contact with you for three years.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, you can:
We want to make sure that any personal information we hold about you is accurate and up to date. Please contact us to correct or remove information you think is inaccurate.
Supermarket Shame Game, or its operating company Day After Group, will not sell your information to any third party. We may share your information with third parties where we have legal duty to do so or to provide you with a service you have asked for.
Data protection regulations give you clear rights over how your data is used by us. You can find out more detail about your rights by visiting the Information Commissioner’s Office website’s section on individual rights.
You also have the right to report concerns or complain about our handling of your data to the Information Commissioner’s Office. Details of how to do this can be found on its website.
Supermarket Shame Game is an informational and community-generated content website, owned and operated by the Day After Group.